Shipping Policy

1. Delivery Scope

We ship to all major cities and regional areas within South Africa via our trusted logistics partners. For international shipping inquiries, please contact our sales team directly at sales@ssproc.co.za.

2. Processing Time

Orders are typically processed within 1-2 business days after payment confirmation. Custom or bulk orders may require additional processing time, which will be communicated at the time of order.

3. Shipping Rates

We charge a simple flat delivery fee per order, displayed at checkout before you confirm payment:

• R150 standard delivery — orders of 1–5 boxes with fewer than 1,000 seal pieces.
• R300 bulk delivery — orders containing 1,000 or more seal pieces (plastic, bolt, cable or metal seals) within 5 boxes.

No online delivery is available for orders of more than 5 boxes. For those orders, please email sales@ssproc.co.za or use the contact form for a custom shipping quote.

4. Risk of Loss

The risk of loss or damage to the products passes to you upon delivery. If your order is lost or damaged in transit, please contact us immediately so we can assist with a claim against the shipping partner.

5. Tracking Your Order

Once your order has shipped, you will receive a tracking number via email so you can follow your parcel's progress.

6. Delivery Times

Standard delivery times range from 2-5 business days depending on your location. While we work with reliable shipping partners, we are not responsible for delays caused by circumstances beyond our control, including weather, labour disputes, or customs clearance.

7. Collection

You may collect your order from our premises at Eastwood Business Park, 23 Wright Street, Nuffield, Springs, Gauteng, at no charge. Please contact us to arrange a collection time. Cable ties and plastic tags are delivery-only and cannot be collected.